Servicing, Planned Preventative Maintenance and Spare Parts
Regular equipment service and maintenance reduces the likelihood of a breakdown and keeps downtime to a minimum.
CSD have an experienced team of engineers ready to support you with:-
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Servicing – Bespoke service packages to suit your requirements including equipment inspection, replacement of any consumables and thorough examination as required.
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Planned Preventative Maintenance (PPM) – A PPM schedule based on regular checks and at intervals to suit your equipment usage levels.
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Spare Parts – Order your spare parts direct from us to ensure you receive high quality parts when you need them.
Please click on the link below for full details:-
We are committed to providing exceptional after-sales support, Our Digital Service Platform, powered by @Makula, empowers our customers with the tools and resources they need to maximise uptime and efficiency. This easy to use after sales service portal has benefits including:-
- Instant Access to relevant machine information and documentation by scanning a QR code on the machine.
- Easily raising tickets for service and spare parts.
- 24/7 Access to machine documentation, requesting of spare parts and contacting support teams.
- In built planned maintenance reminders ensuring you stay ahead of maintenance needs
If you have an existing account, you can log in here. Alternatively, for more information and to create your own account, please contact us. You can also watch our video guide on using Makula on Youtube.
If you would like to book a service, set up a bespoke Planned Preventative Maintenance Schedule or order spare parts for your existing CSD equipment, you can also:-
- Telephone us on 01462 542 855
- Or email service@csdautomation.co.uk
Please ensure you have the equipment serial number and location to hand.