“Buyer” refers to the company or individual placing the order, CAD Services Direct Limited trading as CSD Automation, a company registered in England and Wales under number 06236085 whose registered office is at 171 Cleveland Way, Stevenage, England, SG1 6BX and trading address Unit 26 Campus Five, Letchworth Garden City, Hertfordshire, SG6 2JF.
“Seller” refers to the company or individual supplying the goods or services.
“Goods” means the products specified in the Purchase Order.
“Purchase Order” refers to this document and any subsequent written agreements.
Formation of Agreement
These Terms and Conditions apply to all transactions between the Buyer and Seller, unless otherwise agreed in writing by both parties.
The Purchase Order is considered an offer by the Buyer, which the Seller must accept in writing before the transaction is completed.
Prices
The price of the Goods shall be as set out in the Purchase Order, inclusive of all applicable taxes, duties, and delivery charges, unless otherwise stated.
If the Seller applies any additional costs or fees, these must be clearly communicated to the Buyer before the Purchase Order is accepted.
Payment Terms
The Buyer agrees to pay the Seller according to the payment terms stated in the Purchase Order.
Delivery
The Seller agrees to deliver the Goods to the address specified in the Purchase Order.
The delivery date is as stated in the Purchase Order. Any changes to the delivery date must be communicated in writing by the Seller and agreed upon by the Buyer.
The risk in the Goods passes to the Buyer upon delivery.
Inspection and Acceptance
Upon delivery, the Buyer shall inspect the Goods to ensure they meet the specified quality and quantity outlined in the Purchase Order.
If the Goods are found to be defective or not in accordance with the Purchase Order, the Buyer has the right to reject the Goods and request a replacement or refund.
Any claims for damaged or defective Goods must be made in writing within 60 days of delivery.
Title and Risk
Title to the Goods remains with the Seller until full payment is received.
Risk of loss or damage to the Goods passes to the Buyer upon delivery.
Warranties and Liability
The Seller warrants that the Goods are of satisfactory quality and fit for the purpose for which they are sold.
The Seller shall indemnify and hold the Buyer harmless against any claims, damages, or losses arising from defects in the Goods.
The Seller’s liability for any breach of contract or warranty is limited to the amount paid for the Goods.
Force Majeure
Neither party shall be liable for failure to perform its obligations if such failure is due to a force majeure event, such as war, natural disaster, fire, strike, or other unforeseeable events beyond the reasonable control of the affected party.
The affected party must notify the other party of the event within 30 days of occurrence.
Cancellation and Returns
The Buyer may cancel the Purchase Order in writing at any time before dispatch of the Goods.
The Buyer requires all suppliers to comply with the UK Consumer Rights Act and applicable trade regulations regarding returns. In addition to statutory requirements, we reserve the right to return goods within 60 days in the event of significant changes in circumstances.
Confidentiality
Both parties agree to keep all confidential information disclosed during the transaction confidential and not to disclose it to third parties without prior written consent from the other party.
Supplier CSR/Sustainability
CSD commits to fostering a culture of social responsibility by addressing key issues such as environmental sustainability, ethical labour practices, community development, and philanthropy.
We have a Corporate Social Responsibility Policy (QA00580) and we work with suppliers, contractors, and business partners who share our commitment to social responsibility.
Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes arising out of or in connection with the Purchase Order shall be resolved through negotiation, and if unresolved, shall be submitted to the jurisdiction of the courts of England and Wales.
Severability
If any provision of these Terms and Conditions is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Entire Agreement
These Terms and Conditions, along with the Purchase Order, represent the entire agreement between the Buyer and Seller and supersede any previous agreements or understandings.
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