A well-known pharmacy have an automated pallet storage and retrieval system but there are instances of damaged or misplaced pallets that cause system error states that need to be manually retrieved and re-set. There were potential operator safety issues in doing this.

• reduced product damage loss
• significant enhancement of safety

CSD designed and built a semi-automatic retrieval vehicle to collect and remove damaged and mispacked pallets and thus return the system to an automated state.